SHRI SIDDHIVINAYAK IT SOLUTIONS (SSIS) is an IT solutions provider company. We offer Tally ERP 9, BUSY, and TSPlus software. This software helps in the smooth functioning of your business. Our services include setting up the software in your company and training your in-house team to operate the software. We also provide maintenance and renewal services.

With over a decade of experience in the IT industry, I specialize in solving complex client challenges, implementing customized product solutions, and driving successful product development. For the past two years, my focus has been on Kaizen ERP, where I consistently deliver innovative solutions, enhance system performance, and ensure customer satisfaction. I am also an authorized platinum partner of Utho Cloud, further strengthening my ability to offer cutting-edge cloud solutions.

Key Responsibilities

Pre-Sales:

• Conduct product demos and customization meetings to align solutions with client needs.

• Understand customer processes and identify challenges to refine detailed requirements.

• Prepare comprehensive scopes of work, including both standard features and customizations.

• Present commercial proposals, follow up with clients, and gather feedback through email and physical feedback documents.

Post-Sales:

• Lead ERP implementation and training for modules like finance, inventory, GST, TDS, payroll, and accounts receivable/payable, ensuring alignment with customer requirements.

• Provide in-depth training on various reports, including GST Portal Return Filing.

• Collaborate with developers to deliver custom solutions based on scope and provide detailed training and feedback collection.

Cloud Services:

• Expertise in deploying and managing TSPLUS On-Premise Cloud solutions, ensuring secure and efficient access for remote users.

• As an authorized platinum partner of Utho Cloud, I manage cloud infrastructure for ERP solutions, offering robust cloud-based support, scalability, and seamless collaboration for clients.

• Implement security best practices to ensure data integrity and compliance within cloud-hosted systems, leveraging Utho Cloud services to enhance operational capabilities.

Major Achievements

• Customer Management: Developed customized solutions for trading and service-oriented businesses, addressing specific needs like GST and TDS integration.

• Sales Process Automation: Automated the Quotation to Sales Bill process, including robust reporting systems.

• Post-Sales Lead Generation: Identified and converted support opportunities into additional sales with existing clients.

• System Performance Optimization: Achieved a 30% improvement in system performance through code optimization and process enhancements.

• Cloud Deployment: Successfully managed and deployed TSPLUS On-Premise Cloud and Utho Cloud solutions, improving remote access and collaboration for clients.

• Custom Solutions: Delivered API integration for e-invoice and e-waybill within trading verticals.

• Training & Support: Provided end-user training, customer support, and ERP implementation for key accounting and inventory processes.

Skills and Expertise

• ERP Implementation & Product Support: TallyERP9, TallyPrime

• Cloud Technologies: TSPLUS On-Premise Cloud, Utho Cloud (Platinum Partner)

• Customer Management & Satisfaction: Building strong relationships through effective communication and support.

• Accounting & Inventory Management: Expertise in chart of accounts, payroll, receivables/payables, GST, and TDS.

• Technological Awareness: Stay updated with the latest technology trends and apply them to product enhancements.

• Lead Generation & Sales: Utilize customer interactions to identify opportunities and drive post-sales lead generation.

• SQL & Cloud Technologies: Beginner in SQL, proficient in cloud-based ERP solutions.

Backup your business with the best IT solutions